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City Web Company Privacy Policy

Last Modified: July 3, 2025

Introduction

This Privacy Policy outlines City Web Company, LLC (“we”, “our” or “the Company”) practices with respect to information collected from users who access our website at https://citywebcompany.com (“Site”), or otherwise share personal information with us (collectively: “Users”).

Grounds for Data Collection

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations toward you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of data and information from Users.

Non-personal Information

Un-identified and non-identifiable information which may be made available or gathered via your use of the Site. This includes aggregated usage data, browser and device information, and activity on the Site.

Personal Information

Individually identifiable information such as:

  • Device Information (IP address, geolocation, MAC address, UUID)
  • Name, business name, address, email, phone number
  • Payment details
  • Website and social media login credentials
  • Registration information submitted through our forms

How Do We Receive Information About You?

We collect Personal Information from:

  • Direct submissions via our forms
  • Your interactions with our Site
  • Third-party service providers and analytics platforms

How We Use the Information

We use your information for:

  • Communicating with you
  • Providing and improving our services
  • Marketing and promotional efforts
  • Statistical and analytical research
  • Advertising and retargeting purposes (see next section)

We may also share Personal Information with trusted third parties who assist in operating our services, subject to contractual confidentiality obligations.

Retargeting, Behavioral Advertising & AdRoll (NextRoll)

We use third-party advertising technologies, including AdRoll (a service of NextRoll, Inc.), to deliver targeted ads across the internet. These services use cookies, pixels, and related tracking technologies to collect Personal Information such as:

  • IP address
  • Browser and device information
  • Geolocation data
  • Hashed identifiers (e.g., hashed email addresses)
  • Pages visited and actions taken on the Site

This data allows us to:

  • Serve personalized advertisements
  • Analyze ad campaign effectiveness
  • Perform cross-device tracking to recognize visitors across different browsers/devices

Cross-Device and Email-Based Advertising

If you provide your email address via our Site, a hashed version of it may be shared with AdRoll to identify you across devices for improved ad targeting. By submitting your information, you consent to this use.

Opting Out

You may opt-out of targeted advertising by:

EU Cookie Consent

Visitors from the European Economic Area (EEA) are presented with a cookie consent banner and must grant explicit consent before we activate AdRoll’s pixel or use non-essential cookies.

User Rights

You may request to:

  • Access or obtain a copy of your Personal Information
  • Rectify, delete, or restrict processing of your data
  • Object to processing
  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us via https://citywebcompany.com/contact.

Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Cookies

We use session, persistent, and third-party cookies (including Google Analytics and AdRoll) for site functionality, personalization, and marketing.

You may disable cookies via your browser, though this may affect functionality.

Google Analytics

We use Google Analytics to collect non-identifying usage data to improve our services. For more information, see the Google Privacy Policy and Google Analytics Terms of Use.

Third-Party Collection of Information

Our policy applies only to our own practices. External websites or partners are governed by their own privacy policies.

How Do We Safeguard Your Information?

We implement industry-standard security protocols to protect data. While we strive to secure your information, we cannot guarantee absolute protection against unauthorized access.

Transfer of Data Outside the EEA

Some data may be transferred outside the EEA to jurisdictions with adequate data protection laws or governed by appropriate legal safeguards.

Advertisements

We use third-party technologies (e.g., AdRoll) to serve ads based on your online behavior. You can opt out using the links mentioned in the “Opting Out” section above.

Marketing

We may use your Personal Information to provide marketing content. You may opt-out at any time by using the unsubscribe links or contacting us directly.

Corporate Transaction

In case of a corporate transaction, user data may be transferred to the new entity under the terms of this Privacy Policy.

Minors

Our Site is not intended for children. We do not knowingly collect data from individuals under 18. If you believe a child has provided us data, please contact us at support@citywebcompany.com.

Updates to This Privacy Policy

We may update this Privacy Policy. Material changes will be posted on this page with an updated “Last Modified” date.

How to Contact Us

If you have questions or requests about your data or this policy, contact us at:

City Web Company
support@citywebcompany.com
855‑CITY‑WEB
https://citywebcompany.com/contact